Welcome to Skin Veloura. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

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Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or holidays.

• During high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s progress.

Lost or Delayed Packages

Skin Veloura is not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided at checkout. If your package appears lost or significantly delayed, please contact the carrier first, then reach out to us for additional assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee address changes after an order has been processed.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item(s) and packaging. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your shipment or delivery, please contact us at:

Email: skinveloura2026@gmail.com
Skin Veloura

Thank you for shopping with us.